Slide background professional order processing comprehensive logistics services tailored to our customers guaranteed timely deliveries cost-optimised storage of your products

Service Management

Service management at IMM is an essential component of the delivery chain management. With ZAL³ (center for order, storage and delivery logistics), we provide the optimal service flow between the customer and product sale.

We know that as a customer you do not just want to buy a particular product, you are looking for an individual solution that we offer you. Quick and reliable!

  • Completion of all repairs within and outside the warranty
  • Co-ordination of spare parts deliveries
  • Implementation of maintenance/service calls
  • Expert advice
  • After-sales service on site, including regular updates and upgrades or maintenance cycles if necessary

We live service management - also for our customers! We are also happy to take on complete or partial maintenance services for your products in our portfolio.